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      • Error: SignatureDoesNotMatch -SAML SSO
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      • Does GitBook have a find and replace feature?
      • Why can't I see an option to approve a review request?
    • Managing your content
      • How can I export my content?
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      • Is there a limit on the documentation import size or number?
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      • Does Gitbook Support MP4 files?
      • Can I embed an iframe in GitBook?
      • What’s the recommended page cover image size?
      • Why is my image not loading?
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      • Why does my URL have this path?
      • How can I change the slug in the URL?
      • How can I solve the "path is already taken" error?
    • Publishing
      • How to unpublish a site?
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      • What happens to my site when I delete a space connected to it?
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      • How does GitBook handle SEO?
      • What is a default space and how to change it?
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      • What's the difference between a space and a docs site?
      • How can I access insights or analytics?
    • Customization
      • Can I edit HTML, CSS, JS, or other custom code on GitBook?
      • How do I change or replace the favicon for my docs site?
  • Integrations
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    • Existing integrations
      • Git Sync
        • Git Sync status shows an unexpected error
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        • GitBook is creating new markdown files
        • ​Nothing happens on GitBook after adding a new file to my repository
        • My table of contents is not correctly structured
        • Error when pushing to the repository with protected branch
        • Git Sync file size limitations
        • Why am I getting a Git authentication failed message?
      • Why is the Mermaid block not loading?
      • Where do I put my Google Analytics tracking ID?
      • Does GitBook support Google Tag Manager?
      • How do I install the Intercom integration on my site?
  • Further help
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      • Resolving "Connection Lost" message
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    • Security
      • Where and how is my data stored?
      • Is GitBook SOC 2 certified?
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  1. Account management

Billing and payments

What payment methods do you accept?Can I change my billing method to invoicing?I have paid for the yearly plan. Why did I receive another invoice?Where can I find my receipts or invoices?How can I make sure my company info is included on my receipts?Can I receive my receipts via email?When I invite a new member to my GitBook organization, when will I be charged?Do you offer any discounts?Can I get a refund?

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