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    • Managing your organization
      • How do I transfer the ownership of an organization to another email/person?
      • How can I remove organization members?
      • How do I transfer an organization to a different account?
      • What happens to my content if an account or organization is deleted?
      • Error: SignatureDoesNotMatch -SAML SSO
    • Managing your account
      • Why I am not receiving emails from GitBook?
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      • Why has my account been disabled by administrator?
      • Why am I getting: Error: auth/invalid-email
      • Error: auth/email-already-in-use
      • Error: auth/expired-action-code
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      • What does GitBook’s trial include?
      • If I subscribe to a paid plan, can I remove the "Powered by GitBook" badge?
      • How can I apply for a Community plan?
      • Do I have to pay to publish a site?
      • Are guests or readers free members?
      • Does GitBook offer a free plan for non-profit/open-source organizations?
      • When will I be charged for inviting a new member to my organization?
    • Billing and payments
      • What payment methods do you accept?
      • Can I change my billing method to invoicing?
      • I have paid for the yearly plan. Why did I receive another invoice?
      • Where can I find my receipts or invoices?
      • How can I make sure my company info is included on my receipts?
      • Can I receive my receipts via email?
      • When I invite a new member to my GitBook organization, when will I be charged?
      • Do you offer any discounts?
      • Can I get a refund?
  • Editing Content
    • Writing and editing
      • Can I edit GitBook on a smartphone?
      • Which blocks can be added inside an expandable block?
      • How can I translate my content in GitBook?
      • Does GitBook support RTL?
      • Does GitBook have a find and replace feature?
      • Why can't I see an option to approve a review request?
    • Managing your content
      • How can I export my content?
      • Can I move a page between spaces?
      • Can I move a space between organizations?
      • Is there a limit on the documentation import size or number?
    • Assets and files
      • Is there a storage limit for asset uploads?
      • Does Gitbook Support MP4 files?
      • Can I embed an iframe in GitBook?
      • What’s the recommended page cover image size?
      • Why is my image not loading?
  • Published documentation
    • Custom domains
      • How can I add a custom domain to a docs site?
      • Why does my URL have this path?
      • How can I change the slug in the URL?
      • How can I solve the "path is already taken" error?
    • Publishing
      • How to unpublish a site?
      • How can I publish a space?
      • How to preview a docs site?
      • What happens to my site when I delete a space connected to it?
      • Why is my space still indexed in search engines after I unpublished it?
      • How does GitBook handle SEO?
      • What is a default space and how to change it?
      • How can I publish a site with multiple versions?
      • What's the difference between a space and a docs site?
      • How can I access insights or analytics?
    • Customization
      • Can I edit HTML, CSS, JS, or other custom code on GitBook?
      • How do I change or replace the favicon for my docs site?
  • Integrations
    • Building and installing integrations
      • Can I request an integration?
      • Does GitBook have a CLI tool?
      • Where can I install an integration?
      • How do I install an integration on my site?
      • Can I build my own integration?
    • Existing integrations
      • Git Sync
        • Git Sync status shows an unexpected error
        • ​GitBook is not using my docs folder
        • GitBook is creating new markdown files
        • ​Nothing happens on GitBook after adding a new file to my repository
        • My table of contents is not correctly structured
        • Error when pushing to the repository with protected branch
        • Git Sync file size limitations
        • Why am I getting a Git authentication failed message?
      • Why is the Mermaid block not loading?
      • Where do I put my Google Analytics tracking ID?
      • Does GitBook support Google Tag Manager?
      • How do I install the Intercom integration on my site?
  • Further help
    • How do I contact support?
      • How do I generate a HAR file?
      • How do I download a debug log?
      • How do I hard refresh my browser?
      • Resolving "Connection Lost" message
    • How can I contribute to GitBook’s Documentation?
    • Security
      • Where and how is my data stored?
      • Is GitBook SOC 2 certified?
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Help Center

Welcome to GitBook’s help center. We've compiled a list of common questions and answers to help you find tips, insights, and troubleshooting advice.

Can’t find what you’re looking for? Get in touch with our support team and we’ll get back to you!

Account Management

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Account Management

Settings related to your organization or account.

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Billing

Manage invoices, payments, and subscriptions.

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Security

Read about GitBook's security policies.

Editing Content

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Editing Content

Create, update, and format content.

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Organizing Content

Move and structure your content.

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Importing & Exporting

Import or export your content from GitBook.

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Uploading Files and Assets

Add media or documents to GitBook.

Publishing Content

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Custom Domains

Connect a personalized domain to your site.

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Publishing Documentation

Publish your content to the web.

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Integrations

Integrate your favorite tools or services.

Last updated 4 months ago

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